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These terms set out how sbbaji operates and what both you and we are expected to do. Access to the platform and eligibility to hold an account depend on your local law and the region you are in — please read these conditions before you start.
By opening and using an account on sbbaji, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform: logging in, browsing the lobby, placing activity and managing your wallet. We update these terms when platform conditions change, and we will make any material revision visible before it takes effect — you can always find the current version on this page. Access to sbbaji and eligibility to transact depend on your local law and the region you are in. We do not extend account services where local rules prohibit them, and it is your responsibility to confirm your eligibility before using the platform. Nothing in these terms overrides the law that applies to you. For wallet activity, these terms apply to deposits and withdrawals processed through Nagad and Bank Transfer, the payment rails configured on this platform. Any transaction instruction you submit is governed by the rules of the payment provider alongside our own conditions. We do not hold your payment credentials — Nagad and Bank Transfer handle their own security steps separately. Keep your account login and wallet details private; you are responsible for all activity carried out under your credentials.
These terms define clear boundaries so you know what falls within our responsibility and what sits outside it. Each area below is governed separately — knowing the scope helps you direct questions to the right place.
All account registration, login, session management and credential security fall within these terms. You are responsible for keeping your login private; we handle the platform-side session and authentication steps visible in your account settings.
Deposits and withdrawals processed via Nagad or Bank Transfer are covered here in terms of how you instruct them through your wallet. The payment provider's own rules govern processing, timing and any dispute on the provider side.
Game titles available in the lobby — including content from Pragmatic Play, PG Soft and Spadegaming — are covered by these terms for fair use and access. We do not alter game mechanics; the studio's published rules apply to each title.
Any external service you reach from sbbaji — a payment provider portal, a studio's help page or an external link — operates under that third party's own terms. We are not responsible for their content, policies or service levels.
These terms are not one-sided. You have clear, practical steps available to you for reviewing your records, correcting errors and getting answers when something is unclear. Your account area is the first place to check: transaction history, session records and account details are all visible there after login. If you spot an error in your account details — a name, email address or contact number that needs updating — you can request a correction by contacting our support team with the right details. We will confirm the change once we have verified your identity through the steps shown in the account verification section. Questions about how these terms apply to a specific situation are handled through the same support route. We aim to respond to account and policy questions through the channels published on this page. You also have the right to request that we close your account; submit that request in writing through our support contact and we will follow the process set out in the account closure steps.
Log in and open the transaction history section to see a full record of deposits, withdrawals and account activity. This is the primary source of truth for your wallet balance and past transactions.
If your registered name, email or contact number is incorrect, contact support with your account reference and the correct information. We verify the update against your registered identity before making changes.
If any clause in these terms is unclear as it applies to your account, reach out via live chat or email. Describe the specific section you are asking about so our team can give you a direct, relevant answer.
You may ask us to close your account at any time. Submit the request through our published support route. Any wallet balance must be withdrawn before closure; we will confirm the process once the request is received.
If you have a question that these terms do not answer clearly, or if you need to take an action described in the rights section above, use the contact routes below. These are the channels we publish and actively monitor for policy and account matters.
Open the chat widget from any page while logged in to ask a question about these terms, your account status or a transaction. This is the fastest route for time-sensitive account queries.
Send detailed policy or account questions to our support email address, shown in your account dashboard under the help section. Include your account reference and the specific clause or transaction you are asking about.
The Help Centre linked from your account area contains published policy documents and step-by-step account guides. Check there first for answers to common questions about these terms before opening a support ticket.
We keep these terms current and apply them consistently across all accounts. Here is how we manage the key areas that these terms govern.
We collect only the account and transaction data needed to operate the platform. We do not sell your data to third parties. The data we hold, how long we keep it and who can access it are set out in our Privacy Policy, accessible from your account dashboard.
We use session cookies to keep you logged in across your mobile browsing session and to remember your lobby position. You can manage cookie preferences through your browser settings. Blocking session cookies may affect how your account loads on return visits.
Your account is protected by the login credentials you set. We do not store your Nagad PIN or Bank Transfer details — those are handled by the respective payment providers. If you suspect unauthorised access, change your password immediately and contact support.
To request a change to the personal data we hold, or to ask a question about how these terms apply to your account, contact us via the support routes on this page. We verify identity before making any changes to registered information.
These are the questions we hear most often about how these terms work. If your question is not here, reach out through live chat or email.
Yes. These terms apply to all account access regardless of the device or browser you use. Whether you open the platform on a phone, tablet or desktop, the same account rules, wallet conditions and conduct standards apply to your session.
We publish material changes to these terms before they take effect. The revised version is posted on this page with a clear notice. Continuing to use your account after a revision is posted means you accept the updated terms. If you disagree, contact support before the change takes effect.
Wallet transactions you initiate through your sbbaji account — including Nagad deposits and Bank Transfer withdrawals — are covered by these terms for how we record and process your instruction. The payment provider's own rules govern processing on their side.
Yes. We may suspend or close an account if these terms are breached, if we detect fraud or if we are required to do so by applicable law. We will communicate the reason where we are permitted to do so. You can appeal a suspension through our email support route.
The version on this page is always the current one. We do not keep archived versions publicly, but if you need confirmation of what terms applied on a specific date, contact our support team with your account reference and the date in question.
Your wallet balance remains yours to withdraw subject to the verification steps shown in your account and any pending activity rules. These terms set out the process; they do not restrict a legitimate withdrawal request. Contact support if a withdrawal is held unexpectedly.