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sbbaji operates under a defined set of terms that govern how your account, transactions and access to our platform work. Whether you use Nagad, Bank Transfer or another supported method, your rights and our obligations are set out here — and your access depends on your local law and eligible regions.
These terms apply to your use of the sbbaji platform, including your account, any transactions you initiate and the game content you access from our lobby. Access to sbbaji is subject to the laws and regulations of your own country or region — we do not represent that using this platform is lawful in every jurisdiction. If you are located in a region where online gaming or wagering is restricted or prohibited under local law, these terms do not override that restriction. You are responsible for checking whether access is permitted where you are. Within supported and eligible regions, we hold to a clear framework: your account data is processed for the purpose of operating your account and nothing beyond that; your transaction records — including Nagad transfers and Bank Transfer deposits — are retained for the period required under our applicable obligations and then scheduled for deletion under our retention policy. Our published support routes are the correct channels for any question about these terms. We do not offer legal advice, and nothing on this page should be read as a legal opinion about your specific situation. These terms may be updated; when they are, we will update this page and note the change.
These terms cover your account relationship with sbbaji directly — what falls inside the scope, what sits outside it, and where the boundary lies. Understanding the scope helps you know where to direct a question and what this policy can and cannot resolve for you.
Covered fully. Your login credentials, session behaviour on mobile or desktop, and account-level controls all fall under these terms. If you have a question about access, start here and then contact our support route.
Covered for transactions initiated through your sbbaji account — including Nagad and Bank Transfer records. Processing is handled via the respective payment network; their own terms apply to the network-side of each transfer.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, PG Soft and others — is covered at the platform level. Individual game rules and mechanics are governed by the studio that supplies them.
Outside scope. Any third-party site, wallet app or network you use to reach sbbaji operates under its own terms. We are not responsible for the terms, conduct or availability of those external services.
You have concrete actions available to you under our policy — and we have built the account area so those actions are accessible without needing to contact support first. Your transaction history, including Nagad and Bank Transfer records, is visible inside your signed-in account; you can review it at any time by opening the wallet section on your account page. If a detail in your account profile is incorrect — such as a contact number or preferred payment method — you can update most fields directly in account settings. For items that cannot be changed from the settings page alone, our support route handles correction requests. If you want to raise a question about how your data is handled, how long records are kept, or what happens to your account if you choose to close it, the correct path is through our published contact route. We aim to respond to policy questions raised through the correct channel. Nothing in this section limits rights you hold under applicable local law.
Open the wallet section inside your signed-in account to see your full transaction history, including Nagad and Bank Transfer entries. Records are stored and displayed per our retention schedule.
Most profile fields can be edited directly from account settings on mobile or desktop. For fields that require verification before a change is accepted, our support route will walk you through the steps shown in the request form.
Use our published contact route to ask about data handling, record retention or any part of these terms. Keep your account reference handy; it helps us locate your records and respond accurately.
If you need to act on a right — such as requesting a copy of your data or asking about account closure — submit through the support route. We handle requests in the order they arrive via that channel.
If you have a question about these terms, your account data or anything covered in this policy, use the contact routes we publish on the site. We do not accept policy requests through unofficial channels or social accounts; always use the route shown in your signed-in account or on this page to make sure your query reaches the right team.
Available through the chat icon in your signed-in account area. Use this route for policy questions that need a quick clarification or to get the correct form for a more formal request.
The email address published on our contact page is the correct route for written policy requests, including data queries, account correction requests and questions about these terms.
Our help section contains published answers to the most common policy and account questions. Check there first — many account and terms questions are answered without needing to open a support ticket.
We handle your account data with a defined purpose: operating your account and processing transactions you initiate. Nothing more. Here is how the key areas work in practice.
Account and transaction data — including Nagad and Bank Transfer records — is retained for the period required under our applicable obligations. Once that period ends, records are scheduled for deletion under our retention policy. You can ask about your specific retention period through our published contact route.
We use cookies to keep your session active and to remember account preferences across visits on mobile and desktop. You can review and manage cookie settings through your browser. Disabling certain cookies may affect how pages load and whether your session state is preserved.
Your account is protected by credential-based login. We do not share your login details or payment information with third parties outside the scope of processing your transactions. If you believe your account has been accessed without your authorisation, contact support immediately through the published route.
When these terms are updated, we update this page. Continued use of your account after a change is posted counts as acceptance of the updated terms. If you want to review the current version before acting, this page is the authoritative source.
The questions below cover what we hear most often about our policy, your rights and how to act on them. If your question is not here, the support route on this page is the right next step.
Yes. Access to sbbaji depends on your local law and the eligible regions we support. We do not represent that using the platform is lawful everywhere. You are responsible for checking whether access is permitted under the law where you are located before opening or continuing to use an account.
Your full transaction history — including Nagad and Bank Transfer entries — is visible in the wallet section of your signed-in account. Open the account page on mobile or desktop and navigate to the wallet tab. Records are displayed in date order and available for the retention period set in our policy.
Most profile fields, including contact details and preferred payment method, can be updated directly from account settings. For fields that require verification before a change is accepted — such as certain identity fields — submit a correction request through our published support route and follow the steps shown in the response.
Use our published email or live chat route to raise a data question. Include your account reference in any written request so we can locate your records accurately. We handle data queries through the formal contact route only — not through social media or unofficial channels.
Account and transaction data is retained for the period required under our applicable obligations even after closure — typically to satisfy record-keeping requirements. Once that retention period ends, data is scheduled for deletion. You can ask about the specific timeline for your account through the published contact route.
Yes. Game content supplied by studios such as Pragmatic Play, PG Soft, Microgaming, Bigtime Gaming and Spadegaming is available through the sbbaji lobby, but each studio's game rules and mechanics are governed by the studio itself. Our platform terms cover your account and session; individual game rules are set by the provider.